What is Empathy Mapping and How can it Help Designers?

Empathy mapping is a design thinking technique that helps designers understand users' needs, wants, and pain points. By comprehending their objectives, designers can develop solutions tailored to their needs. Creating an empathy map is relatively easy and can be done in a few simple steps after completing a product design course

Source: Designing with User-Centred Focus: How Empathy Mapping Can Help


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